Using the Reactions Feature
The Reactions feature adds a touch of energy and interactivity to your webinars. It allows attendees to share quick emoji feedback in real time—like clapping, thumbs-up, or hearts—that float across the screen to express excitement, agreement, or appreciation.
Whether it’s celebrating a big moment or showing support for a presenter, Reactions help your audience feel connected and engaged.
Enabling Reactions
Reactions are available to all accounts and can be added directly from your Interface Builder.
To get started:
Open your webinar in the Interface Builder.
Navigate to the Components section.
Select Reactions from the list.
Once added, a smiley face icon will appear in the webinar console (bottom left by default). This is the button your audience will use to open the emoji menu during the event.
Clicking the smiley icon in the Interface Builder opens the Reactions Settings panel, where you can configure how the feature looks and behaves.
Customizing Reactions
You have full control over how reactions appear and function.
From the settings panel, you can adjust:
Appearance
Choose your button icon and color to match your brand.
Pick a button animation (Beat, Fade, Bounce, Flip, or None).
Change the position of the button on the audience console.
Add a subtle shadow to make the icon stand out.
Emoji Options
Select which emojis are available to your audience and reorder them.
Adjust the emoji size to suit your layout.
Upload custom emojis (PNG format) to align with your event’s theme or branding.
Visibility & Control
Allow attendees to see others’ reactions: When turned on, everyone will see the floating emojis in sync, creating a shared sense of excitement.
Allow attendees to mute others’ reactions: Adds a Mute option to the Reactions menu, letting attendees turn off floating emojis if they prefer a cleaner view.
Slow Mode
Slow Mode helps moderate high activity.
You can set a delay (in seconds) between allowed reactions from each attendee.
This keeps the flow of emojis fun and readable during busy sessions.
What the Audience Experiences
When attendees join your webinar, they’ll see the Reactions button wherever you placed it in the interface. Clicking it opens a small menu of emojis—such as thumbs up, heart, or applause.
Once selected, the emoji gently bubbles up from the bottom of the screen and fades away after a few moments.
If the visibility setting is enabled, everyone in the session will see the same animation, making it feel like the audience is reacting together in real time.
Viewing and Exporting Reactions Data
Reactions aren’t just for fun—they’re also tracked for reporting and engagement analysis.
The Dashboard Activities list displays the total number of reactions received.
From the Export All window, you can download detailed reaction data for your records.
On the Activities page, you’ll find both a summary and individual reaction details, making it easy to understand audience engagement patterns.
Tips for Great Engagement
Reactions work best when you invite your audience to participate. Try:
Asking attendees to give a thumbs-up if a concept is clear.
Encouraging hearts when celebrating milestones or sharing successes.
Using Slow Mode for large events to keep the pace manageable.
Keeping your emoji list focused on reactions that make sense for your content.