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Customize Email Notifications From Name and From Address
Customize Email Notifications From Name and From Address
Updated over a week ago

Note: This is an account level feature. Once it is enabled, all the webinars under your account will use the customized sender information.

This feature may be an additional line item based on your contract.

This customization feature will enable to send emails on behalf of your organization's domain.

By default, the sender's name is displayed as "". And the sender's email address is displayed as "".

After a successful setup, all emails sent from will the sender name and sender email address you specified.


You will need to provide the following information to us:

  • Sender's name that you want to display, for example, Example, Inc.

  • Sender's email address, for example,

    • This email address must exist and can receive emails.

Once the customization is complete, recipients will the sender information as the following

Example, Inc. <>


  1. Prepare the information mentioned in the Requirements section and send it to

  2. Upon receiving the request, we will initialize the set up and trigger a verification email that will be sent to the sender's email address you provided.

  3. You will need to follow the instructions in that email to finish the verification.

  4. Once it is verified, we will finish the set up on our side and send out a test email for preview.

  5. After receiving confirmation, we will turn on the customization for your account.

Verification Email

The verification email triggered in step 2 is from It looks similar to the example below.

If you do not see it in your inbox, check your Spam/Junk folder.

For all other assistance, contact us through chat or send us an email at

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