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What if a PowerPoint conversion fails?
What if a PowerPoint conversion fails?
Updated over a week ago

When your PowerPoint conversation fails or looks undesirable after uploading, there are some things you can check to ensure success. This article will walk you through the best practices and highlight some watch-outs.

Conversion Purposes:

We don't display your PowerPoint (PPT or PPTX) in native format for the audience. Instead, we convert it to our optimized web streaming format, simultaneously allowing seamless distribution to hundreds of viewers.

Let's take a look at some of the common issues that can arise from a misconfigured PowerPoint:

  • Thumbnail Previews Issue:

    • Question: Are your slides missing thumbnail previews or showing a spinning circle?

    • Possible Cause: Placing graphics, shapes, or charts beyond the default canvas area.

    • Reminder: Check the "slide master" for potential misplaced elements affecting all slides.

  • Text Issues and Placement after Conversion:

    • Question: Is your text not as you designed it or placed differently?

    • Recommendation: Check for custom fonts; ensure embedded fonts have no copyright restrictions.

    • Alternate Solution: For PowerPoint presentations without animations or transitions, convert slides to JPEG images and replace them.

  • Transitions and Animations Problems:

    • Question: Are transitions or animations not working as intended?

    • Solution: Check animations and transitions; ensure timing is set to "on click."

  • Conversion Error:

    • Question: Did you encounter a nondescript error during upload?

    • Resolution: Ensure the PowerPoint file is not "Password-protected" before uploading.

  • Text Quality and Graphics Issue:

    • Question: Is your text low quality, or are charts pixelated?

    • Tip: Export with large enough text for clarity; enlarge very small text.

    • Note: Adjust text size settings in PowerPoint under File > Options > Proofing > AutoCorrect Options > Autoformat.

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