The Client Admin dashboard displays the key performance indicators and other strategic data across your webinars. You can view the data across all accounts or filter the data by a specific account.
The Client Admin reporting dashboard header displays the following:
Total Registrations
Total Attendees
Total Live Attendees
Total On-Demand Attendees
Total No Shows
Total Page Views
For all calculations, if an individual registers more than once with the same email address, only their original information is used, and they will only be counted as a single registrant.
Client Admin Reporting Header
Total Registrations
This number represents the total unique registrants for all your webinars.
Registration Conversion Rate (%)
Total number of registrations divided by the total number of registration page visits.
Total Attendees
This number represents the total unique attendees for your Live, Pre-Recorded Live, or On-Demand webinars.
Attendee Conversion Rate (%)
Total number of attendees divided by the total number of registrations.
Total Live Attendees
This number represents the total number of unique attendees for all live or pre-recorded live webinars.
Live Attendee Percentage (%)
Total number of live attendees divided by the total number of attendees.
Total On-Demand Attendees
This number represents the percentage of attendees who viewed all your webinars on demand.
On-Demand Attendee Percentage (%)
Total number of On-Demand attendees divided by the total number of attendees.
Total No Shows (#)
This represents the total number of registrants who did not attend your webinar.
Total Page Views (#)
This number represents the total number of registration page visits. This statistic will help you understand if items such as your webinar title, branding, and the number of registration fields are helping to convert visitors to the page into actual registrants.
Data Visualization
The Client Admin reporting dashboard also displays the following graphical representations:
Registration: The date and time prospective attendees registered for your webinars.
Attendance: Live: The date and time registered attendees attended your Live or Pre-Recorded Live webinars.
Attendance: On-Demand: The date and time registered attendees attended your On-Demand webinars.
Max Concurrent Attendees: Live: The maximum number of registered attendees connected to your Live or Pre-Recorded Live webinars at any time.
Max Concurrent Attendees: On-Demand: The maximum number of registered attendees connected to your On-Demand webinars at any time.
For further assistance, contact us through chat or send us an email at support@webinar.net.