Housekeeping Before Login
Please ensure you are using a Desktop or Laptop computer ONLY, as iPads, tablets, and cellphones are not supported for presenters; hence, we cannot guarantee a smooth experience.
If using headphones, please make sure they are wired and not Bluetooth, as their connection could be lost, or their battery could run out mid-webinar, causing audio issues.
Please ensure you are using a supported browser, including Google Chrome, Mozilla Firefox, and Microsoft Edge (Chromium-based). Internet Explorer and Safari are not supported.
If you are unsure if your system meets the requirements to connect, you can always use the system check link to be sure.
Logging In
Fill in your first name, last name, and email address in the box on the right side of your screen. Then press Login.
Getting Connected
After logging into the presenter console and depending on the configuration of your event, you may receive the below prompt acknowledging consent for using your Webcam and/or Microphone.
click Agree to complete the automated connection steps.
Immediately when you log in, you will see a screen that looks very similar to this:
Navigating to the top right of the page will allow you to choose your primary connection method. You can choose to connect either by Phone dial-in or Computer using your webcam and microphone.
When choosing Computer, you should expect this prompt to disappear for only a few seconds, as webinar.net scans for any available webcam or microphone connected to your computer.
Once this scan is complete, the prompt seen below will appear for you to select an option:
Audio Only - Only your computer's microphone will be used.
Use Camera - Connect using both your camera and microphone.
NOTE: If you are not presenting with a camera but others are, we strongly suggest you select the Use Camera option so you can see the other presenters' webcams.
When you select Audio Only, you will still hear them but not see their video feed within the Media Player, even if they have them on.
Once the connection steps have been completed, the media player box will appear on the top-left part of your screen.
After fully connecting to the Presenter Console, your camera and microphone will be muted by default.
If you are joining for the first time or connectivity is lost during the presentation, you won't interrupt other presenters who could be speaking at the time, allowing you to reconnect seamlessly.
If other presenters are logged in and talking, or if the presentation is live, you should see the speakers' video feed in that box.
At the top-right corner of the console, you will see the stream controls where you can:
Unmute both your camera and audio.
You will see your camera feed within the Media Player box when activating your webcam. As for the microphone, you will know your audio is being picked up correctly when the blue waveform bounces with your voice.
View connected presenters. You can click View Presenters (
) to view the presenters connected at the event with their camera and audio controls.
View your device settings. When clicking the gear icon (
), the Device Settings window will appear where you can select what camera or microphone to use, camera video quality, and even add Virtual Backgrounds!
Hang up. Clicking the red phone icon (
) will disconnect your webcam and microphone connection from the Presenter console.
Having Trouble Getting Connected?
Ensure your selected browser has your camera and microphone permissions set to “Allow”.
Please review your browser's URL address bar for the lock icon to adjust each site's permissions.
Make sure your browser is up-to-date.
Disconnect from any and all VPNs. These will often slow down your network and may prevent you from streaming your camera.
Ensure all other video-sharing platforms are closed. This includes Zoom, Webex, Teams, etc.
Request your webcast producer to enable TCP tunneling for your connection.
Close all additional tabs or apps that may take up additional bandwidth.
Refresh your page & clear your browser's cache.
Connecting Via Phone & Backup Connections
If you would like to connect & present on the phone or your webcast producer has advised you to use a backup connection, you can check this article on how to present using a phone dial-in.
Presenter Console Requirements
Here are the system requirements needed to use the Presenter Console:
Type | Requirements |
Operating System |
|
Web Browser |
|
Internet |
|
Hardware |
|
Browser Version
For the best experience, we recommend using the latest version of the web browser you are attempting to use.
Minimal Hardware Requirements
When your device is within the minimal hardware requirements, it is recommended to mute the camera and avoid screen sharing.
Screen Sharing Recommendation
The recommended RAM is 8GB or above when you need screen sharing.
Virtual Background Requirements
To use virtual backgrounds, your system must fit the following requirements:
Type | Minimal Requirements |
Operating System |
|
Processor |
|
GPU |
|
For further assistance, contact us through chat or send us an email at support@webinar.net.