Providing closed captioning is a fantastic way to make your content more inclusive for hearing-impaired attendees and accessible to your international audience. On webinar.net, you can easily upload your own subtitle files in SRT or VTT formats to provide a polished, professional viewing experience.
If you don't already have an SRT or VTT file, don't worry—you can automatically generate captions for your on-demand webinars using our built-in tools. For more information, check out our guide on Using Automated Closed Captions & Subtitle Generation.
How to Add Your Subtitles
Once your recording is ready, you can add your subtitle tracks by following these steps:
Open your webinar and navigate to the Advanced Editing (The Lab).
Locate the Subtitles section in the menu.
Click the [+Add Subtitle Track] button, and a subtitle configuration window will pop up.
Add your subtitle:
To manually create the subtitle, click the Click here hyperlink.
To upload your SRT or VTT file, click the upload a subtitle file hyperlink, click the Upload button, then select the file.
Configure your subtitle settings:
Title: Give your track a descriptive name.
Language: Select the appropriate language from the dropdown menu.
Language Label: Enter the name as you would like it to appear to your audience in the player.
Check the Active box to make the track available to viewers, then click Add.
You can enable multiple active subtitle tracks for a single webinar if needed.Once you've reviewed the tracks, just hit Publish and you're good to go!
The Audience Experience
Once subtitles are enabled, a CC icon will appear in the media player window during your on-demand session. Your audience can click this icon to toggle captions on or off and select their preferred language track.
IMPORTANT NOTES
Media Version Syncing: While subtitle tracks are created for your webinar, they are tied to specific Media Versions. Always double-check that the Media Version you added subtitles to is the one being used for your webinar playback.
One Track at a Time: While you can offer multiple languages, your viewers can only display one subtitle track at a time.
The maximum webinar duration that can be captioned is currently 4 hours.
For further assistance, contact us through chat or send us an email at support@webinar.net.


