If you've registered and logged into the webinar, but you see a loading circle or loading hourglass, this means that you are on a protected network or firewall. To fix this problem, you will need to:
1. Turn off the firewall or use a different network, or
2. Use your mobile's 4G network or connect via mobile
Issue resolution checklist
Refresh your browser
Use Chrome or Firefox browser
Make sure there is no other tab, window, or device connected to the same webinar
Check your network (firewall), if you see the loading circle or loading hourglass but the webinar doesn't load
1. Turn off the firewall or use a different network
2. Use your mobile's 4G network or connect via mobileCheck your bandwidth (speed, stability...)
Check your hardware